Convenience

If applying for a vacancy PLEASE DO NOT FILL OUT THE CONTACT FORM ON THIS WEBSITE.
Interested individuals must email résumés and all applicable information to the Human Resources Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.
Supported file formats are:- Microsoft Word format (.doc, .docx), rich text format (.rtf), Adobe Acrobat (.pdf) and plain text. (.txt)  

Type of Job:
Permanent/Full Time

KEY RESPONSIBILITIES

  • Maintains a clean store environment and assists with housekeeping.
  • Ensures that goods, packaging and bakery items are promptly off-loaded and stored neatly in appropriate areas including chillers, freezers, refrigerators, shelves and store room.
  • Monitors stock levels and restocks refrigerators, chillers, freezers, shelves and displays as required.
  • Provides assistance and informs customers about products and services.
  • Answers customers questions concerning location and price of products.
  • Communicates customer requests to management and places special orders or calls other stores to find desired items.
  • Communicates with Store Management regarding customer comments, complaints, and overall product quality.
  • Tags prices on merchandise and completes price changes for all products within the store.
  • Sets up advertising and promotional displays or arranges merchandise on counters or shelves to promote sales.
  • Answers phone and assists customers with queries as required.
  • Maintains an awareness and knowledge of all sales, discounts, promotions, advertisements of the Company.
  • Checks inventory daily for damages and expiries and counts inventory for audit purposes.
  • Communicates with Store Management on all maintenance requirements for equipment and machinery.
  • Provides fast, friendly and accurate check-out services for all customers using computerized cash register systems.
  • Ensures that products are packed and handed to customers at check out.
  • Maintains orderly appearance of register area.
  • Balances and reconciles cash draw at the end of the shift.

POSITION REQUIREMENTS

  • Three (3) O’ Level passes including Mathematics and English.
  • Two (2) years’ experience working in a Food and Beverage Industry; retail environment or customer service.
  • Trinidad and Tobago Food Badge
  • Interest in and passion for customer service.
  • Good communication skills
  • Ability to provide outstanding service.
  • Adaptable/Flexible.
  • Positive attitude.
  • Ability to work under tight time constraints.

JOB SUMMARY

  • This role will have as its focus either beauty or photo. The Employee will be required to provide exceptional internal and external customer service as per Company standards. To process sales quickly, accurately and efficiently, operating cash registers, generating sales, merchandising and safeguarding Company assets.

Type of Job:
Permanent/Full Time

Location:
All SuperPharm Locations (Country Wide)

KEY RESPONSIBILITIES

  • Provides exceptional, friendly, knowledgeable service to all customers.
  • Maintains a clean store environment and assists with housekeeping as required
  • Monitors stock levels and replenishes and merchandises all products in a timely manner and in keeping with Company guidelines for same.
  • Provides assistance and advice about products and services to customers.
  • Answers customers’ questions concerning location, price, and use of merchandise.
  • Recommends, selects and explains the use, operation and care of merchandise to customers.
  • Resolves customer queries and complaints.
  • Ensures accurate pricing of merchandise and completes price changes for all products within the store as required.
  • Sets up advertising/promotional displays and arranges merchandise on counters or shelves to promote sales.
  • Maintains an awareness and knowledge of all sales, discounts, promotions and advertisements of the Company.
  • Checks inventory daily for damages and expiries and counts inventory for audit purposes.
  • Ensures friendly and efficient check out services by receiving desired merchandise from customers; totaling bills; accepting payment; providing accurate change where required; packing products and handing them to customers.
  • Balances and reconciles cash drawer at end of shift.
  • Does customer returns with Manager’s approval.
  • Provides efficient photo services to customers
  • Demonstrates the use of, promotes and sells cosmetic products and related beauty products/accessories.
  • Assists with inventory management as needed, including but not limited to providing assistance in the receiving process; execution of transfers; maintenance of records and related paperwork and stock counts.


POSITION REQUIREMENTS

  • Three (3) O’ level passes including Mathematics and English
  • Computer Literacy
  • 2 years previous retail or customer service experience.
  • Interest in and passion for customer service
  • Interest in Photography or Interest in Beauty Culture.
  • Fundamental knowledge of and experience working in a fast paced retail environment.
  • Basic knowledge of inventory management principles and procedures.
  • Resilient, with ability to maintain a positive attitude in challenging situations.
  • Adaptable/Flexible.
  • Ability to work alone or as a part of a team.
  • Ability to speak effectively with customers.

JOB SUMMARY

  • This role will have as its focus all aspects of services provided to customers in the Front Store. The Employee will be required to provide exceptional internal and external customer service as per Company standards. Process sales quickly, accurately and efficiently, operate cash registers, generate sales, merchandise and safeguard Company assets.

Type of Job:
Permanent/Full Time

Location:
All SuperPharm Locations (Country Wide)

KEY RESPONSIBILITIES

  • Consistently demonstrates exemplary standards of customer support, ensuring the delivery of friendly, knowledgeable service which is of maximum satisfaction to customers.
  • Maintains a positive and professional demeanor at all times.
  • Provides assistance and advice about products and services to customers.
  • Answers customers’ questions concerning location, price, and use of merchandise.
  • Recommends, selects and explains use, operation and care of merchandise to customers.
  • Monitors stock levels and replenishes and merchandises all products in a timely manner and in keeping with Company guidelines for same.
  • Ensures accurate pricing of merchandise and completes price changes for all products within the store as required.
  • Sets up advertising/promotional displays and arranges merchandise on counters or shelves to promote sales.
  • Maintains and demonstrates an exceptional level of familiarity and knowledge about products and services offered by the Company, including but not limited to, all sales, discounts, promotions and advertisements.
  • Assists with the provision of efficient photo services to customers.
  • Demonstrates the use of, promotes and sells cosmetic products and related beauty products/accessories.
  • Checks inventory as required for damages and expiries, and communicates inventory needs to the relevant Company personnel, including but not limited to the Store Manager, Store Supervisor and the inventory team.
  • Counts inventory for audit purposes.
  • Counts and prepares cash float and counts and prepares money for deposit in a financial institution.
  • Ensures friendly and efficient check out services by receiving desired merchandise from customers; totaling bills; accepting payment; providing accurate change where required; packing products and handing them to customers.
  • Efficiently balances and reconciles cash drawers at end of shift.
  • Executes customer returns with Manager’s approval.
  • Maintains a clean store environment and assists with housekeeping as required.
  • Assists with the implementation of or improvement on initiatives associated with customer service.
  • Guides and assists other customer service staff in the execution of assigned tasks and/or in the resolution of any issues that may arise.
  • Participates in team feedback meetings and gives feedback to Management about various issues in the Store such as product performance..


POSITION REQUIREMENTS

  • Three (3) O’ level passes including Mathematics and English
  • Computer Literacy
  • Three (3) to five (5) years’ experience in a Retail/Customer Service environment.
  • Minimum of one (1) years’ experience in a Supervisory position.
  • Passion for customer service.
  • Expert knowledge of customer service principles and policies.
  • Sound knowledge of complaint resolution
  • Fundamental knowledge of and experience working in a fast paced retail environment.
  • Basic knowledge of inventory management processes.
  • Resilient, with ability to maintain a positive attitude in challenging situations.
  • Adaptable/Flexible
  • Ability to work alone or as a part of a team
  • Ability to speak effectively with customers.
  • Excellent time management skills.
  • Excellent communication skills.e
  • Strong team building and leadership skills.
  • Proven ability to meet performance objectives.
  • Mature, responsible and organized approach to work..

JOB SUMMARY

  • The incumbent will be responsible for providing exceptional customer service and advising on and demonstrating the correct use of cosmetics.

Type of Job:
Permanent/Full Time

KEY RESPONSIBILITIES

  • Maintains a friendly disposition and provides delightful customer service daily.
  • Proactively listens and engages customers to identify their needs, offer assistance and make them aware of options in terms of appropriate products and services.
  • Advises customers on the selection, prices of goods available, use and care of merchandise and specialized products, and escorts them to the location of the goods.
  • Resolves customer issues and answers questions to ensure a positive customer experience.
  • Provides expert advice on, promotes and sells cosmetic products, hair care products and related beauty equipment.
  • Skillfully demonstrates and applies beauty products and cosmetics.
  • Instructs customers about make-up application, carries out skin-analysis and gives advice about skin, hair and body care.
  • Offers personalized advice, tips, hints, mini-makeovers and product consultations for customers.
  • Uses testers and samples to demonstrate product application and leverage items from beauty promotional programs.
  • Ensures testers are stocked and maintained in compliance with hygiene standards.
  • Advises customers on the latest in-store promotions.
  • Cleans and merchandises shelves (including shelf tags, price tags etc.) counters and glass cases.
  • Stacks and displays items for sale as per the Company’s standards.
  • Receives payments by cash, cheque, debit or credit card for goods and provides accurate change to customers.
  • Attends and participates in meetings, seminars and other knowledge and business driving opportunities as required, and educates the Store team on new beauty updates, information and learnings gained from training..
  • Keeps abreast of new product and brand launches as well as overall industry trends.
  • Maintains a professional appearance and image at all times, in keeping with Company guidelines.


POSITION REQUIREMENTS

  • Three (3) O’ level passes including Mathematics..
  • Professional certification in Cosmetology and/or Aesthetics.
  • One (1) years’ experience working in a similar role would be considered an asset.
  • Passion and enthusiasm for beauty and customer service.
  • Excellent interpersonal skills.
  • Strong creative ability.

If applying for a vacancy PLEASE DO NOT FILL OUT THE CONTACT FORM ON THIS WEBSITE.
Interested individuals must email résumés and all applicable information to the Human Resources Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.
Supported file formats are:- Microsoft Word format (.doc, .docx), rich text format (.rtf), Adobe Acrobat (.pdf) and plain text. (.txt)