Convenience

If applying for a vacancy PLEASE DO NOT FILL OUT THE CONTACT FORM ON THIS WEBSITE.
Interested individuals must email résumés and all applicable information to the Human Resources Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.
Supported file formats are:- Microsoft Word format (.doc, .docx), rich text format (.rtf), Adobe Acrobat (.pdf) and plain text. (.txt)  

Type of Job:
Permanent/Full Time

KEY RESPONSIBILITIES

  • Maintains a clean store environment and assists with housekeeping.
  • Ensures that goods, packaging and bakery items are promptly off-loaded and stored neatly in appropriate areas including chillers, freezers, refrigerators, shelves and store room.
  • Monitors stock levels and restocks refrigerators, chillers, freezers, shelves and displays as required.
  • Provides assistance and informs customers about products and services.
  • Answers customers questions concerning location and price of products.
  • Communicates customer requests to management and places special orders or calls other stores to find desired items.
  • Communicates with Store Management regarding customer comments, complaints, and overall product quality.
  • Tags prices on merchandise and completes price changes for all products within the store.
  • Sets up advertising and promotional displays or arranges merchandise on counters or shelves to promote sales.
  • Answers phone and assists customers with queries as required.
  • Maintains an awareness and knowledge of all sales, discounts, promotions, advertisements of the Company.
  • Checks inventory daily for damages and expiries and counts inventory for audit purposes.
  • Communicates with Store Management on all maintenance requirements for equipment and machinery.
  • Provides fast, friendly and accurate check-out services for all customers using computerized cash register systems.
  • Ensures that products are packed and handed to customers at check out.
  • Maintains orderly appearance of register area.
  • Balances and reconciles cash draw at the end of the shift.

POSITION REQUIREMENTS

  • Three (3) O’ Level passes including Mathematics and English.
  • Two (2) years’ experience working in a Food and Beverage Industry; retail environment or customer service.
  • Trinidad and Tobago Food Badge
  • Interest in and passion for customer service.
  • Good communication skills
  • Ability to provide outstanding service.
  • Adaptable/Flexible.
  • Positive attitude.
  • Ability to work under tight time constraints.

JOB SUMMARY

  • This role will have as its focus either beauty or photo. The Employee will be required to provide exceptional internal and external customer service as per Company standards. To process sales quickly, accurately and efficiently, operating cash registers, generating sales, merchandising and safeguarding Company assets.

Type of Job:
Permanent/Full Time

Location:
All SuperPharm Locations (Country Wide)

KEY RESPONSIBILITIES

  • Provides exceptional, friendly, knowledgeable service to all customers.
  • Maintains a clean store environment and assists with housekeeping as required
  • Monitors stock levels and replenishes and merchandises all products in a timely manner and in keeping with Company guidelines for same.
  • Provides assistance and advice about products and services to customers.
  • Answers customers’ questions concerning location, price, and use of merchandise.
  • Recommends, selects and explains the use, operation and care of merchandise to customers.
  • Resolves customer queries and complaints.
  • Ensures accurate pricing of merchandise and completes price changes for all products within the store as required.
  • Sets up advertising/promotional displays and arranges merchandise on counters or shelves to promote sales.
  • Maintains an awareness and knowledge of all sales, discounts, promotions and advertisements of the Company.
  • Checks inventory daily for damages and expiries and counts inventory for audit purposes.
  • Ensures friendly and efficient check out services by receiving desired merchandise from customers; totaling bills; accepting payment; providing accurate change where required; packing products and handing them to customers.
  • Balances and reconciles cash drawer at end of shift.
  • Does customer returns with Manager’s approval.
  • Provides efficient photo services to customers
  • Demonstrates the use of, promotes and sells cosmetic products and related beauty products/accessories.
  • Assists with inventory management as needed, including but not limited to providing assistance in the receiving process; execution of transfers; maintenance of records and related paperwork and stock counts.


POSITION REQUIREMENTS

  • Three (3) O’ level passes including Mathematics and English
  • Computer Literacy
  • 2 years previous retail or customer service experience.
  • Interest in and passion for customer service
  • Interest in Photography or Interest in Beauty Culture.
  • Fundamental knowledge of and experience working in a fast paced retail environment.
  • Basic knowledge of inventory management principles and procedures.
  • Resilient, with ability to maintain a positive attitude in challenging situations.
  • Adaptable/Flexible.
  • Ability to work alone or as a part of a team.
  • Ability to speak effectively with customers.

JOB SUMMARY

  • This role will have as its focus all aspects of services provided to customers in the Front Store. The Employee will be required to provide exceptional internal and external customer service as per Company standards. Process sales quickly, accurately and efficiently, operate cash registers, generate sales, merchandise and safeguard Company assets.

Type of Job:
Permanent/Full Time

Location:
All SuperPharm Locations (Country Wide)

KEY RESPONSIBILITIES

  • Consistently demonstrates exemplary standards of customer support, ensuring the delivery of friendly, knowledgeable service which is of maximum satisfaction to customers.
  • Maintains a positive and professional demeanor at all times.
  • Provides assistance and advice about products and services to customers.
  • Answers customers’ questions concerning location, price, and use of merchandise.
  • Recommends, selects and explains use, operation and care of merchandise to customers.
  • Monitors stock levels and replenishes and merchandises all products in a timely manner and in keeping with Company guidelines for same.
  • Ensures accurate pricing of merchandise and completes price changes for all products within the store as required.
  • Sets up advertising/promotional displays and arranges merchandise on counters or shelves to promote sales.
  • Maintains and demonstrates an exceptional level of familiarity and knowledge about products and services offered by the Company, including but not limited to, all sales, discounts, promotions and advertisements.
  • Assists with the provision of efficient photo services to customers.
  • Demonstrates the use of, promotes and sells cosmetic products and related beauty products/accessories.
  • Checks inventory as required for damages and expiries, and communicates inventory needs to the relevant Company personnel, including but not limited to the Store Manager, Store Supervisor and the inventory team.
  • Counts inventory for audit purposes.
  • Counts and prepares cash float and counts and prepares money for deposit in a financial institution.
  • Ensures friendly and efficient check out services by receiving desired merchandise from customers; totaling bills; accepting payment; providing accurate change where required; packing products and handing them to customers.
  • Efficiently balances and reconciles cash drawers at end of shift.
  • Executes customer returns with Manager’s approval.
  • Maintains a clean store environment and assists with housekeeping as required.
  • Assists with the implementation of or improvement on initiatives associated with customer service.
  • Guides and assists other customer service staff in the execution of assigned tasks and/or in the resolution of any issues that may arise.
  • Participates in team feedback meetings and gives feedback to Management about various issues in the Store such as product performance..


POSITION REQUIREMENTS

  • Three (3) O’ level passes including Mathematics and English
  • Computer Literacy
  • Three (3) to five (5) years’ experience in a Retail/Customer Service environment.
  • Minimum of one (1) years’ experience in a Supervisory position.
  • Passion for customer service.
  • Expert knowledge of customer service principles and policies.
  • Sound knowledge of complaint resolution
  • Fundamental knowledge of and experience working in a fast paced retail environment.
  • Basic knowledge of inventory management processes.
  • Resilient, with ability to maintain a positive attitude in challenging situations.
  • Adaptable/Flexible
  • Ability to work alone or as a part of a team
  • Ability to speak effectively with customers.
  • Excellent time management skills.
  • Excellent communication skills.e
  • Strong team building and leadership skills.
  • Proven ability to meet performance objectives.
  • Mature, responsible and organized approach to work..

JOB SUMMARY

  • The incumbent will be responsible for providing exceptional customer service and advising on and demonstrating the correct use of cosmetics.

Type of Job:
Permanent/Full Time

KEY RESPONSIBILITIES

  • Maintains a friendly disposition and provides delightful customer service daily.
  • Proactively listens and engages customers to identify their needs, offer assistance and make them aware of options in terms of appropriate products and services.
  • Advises customers on the selection, prices of goods available, use and care of merchandise and specialized products, and escorts them to the location of the goods.
  • Resolves customer issues and answers questions to ensure a positive customer experience.
  • Provides expert advice on, promotes and sells cosmetic products, hair care products and related beauty equipment.
  • Skillfully demonstrates and applies beauty products and cosmetics.
  • Instructs customers about make-up application, carries out skin-analysis and gives advice about skin, hair and body care.
  • Offers personalized advice, tips, hints, mini-makeovers and product consultations for customers.
  • Uses testers and samples to demonstrate product application and leverage items from beauty promotional programs.
  • Ensures testers are stocked and maintained in compliance with hygiene standards.
  • Advises customers on the latest in-store promotions.
  • Cleans and merchandises shelves (including shelf tags, price tags etc.) counters and glass cases.
  • Stacks and displays items for sale as per the Company’s standards.
  • Receives payments by cash, cheque, debit or credit card for goods and provides accurate change to customers.
  • Attends and participates in meetings, seminars and other knowledge and business driving opportunities as required, and educates the Store team on new beauty updates, information and learnings gained from training..
  • Keeps abreast of new product and brand launches as well as overall industry trends.
  • Maintains a professional appearance and image at all times, in keeping with Company guidelines.


POSITION REQUIREMENTS

  • Three (3) O’ level passes including Mathematics..
  • Professional certification in Cosmetology and/or Aesthetics.
  • One (1) years’ experience working in a similar role would be considered an asset.
  • Passion and enthusiasm for beauty and customer service.
  • Excellent interpersonal skills.
  • Strong creative ability.

JOB SUMMARY

  • The role requires the incumbent to ensure compliance with all Company inventory policies and procedures, including, the receipt of all merchandise; organizing and maintaining assigned stockrooms and providing exceptional internal and external customer service.

Type of Job:
Permanent/Full Time

Location:
Diego Martin

KEY RESPONSIBILITIES

  • Processing CSU to Store and Store to Store transfers, and assisting in the rectification of discrepancies in a timely manner.
  • Processing direct Store deliveries (Van Sales) in a timely manner, including the accurate receipt and posting of invoices and preparation for Accounts Payables.
  • Ensuring price and unit integrity of merchandise upon delivery.
  • Dispatching merchandise to sales floor within 24 hours of receipt.
  • Assisting in the management of damages, expiries and shrinkage.
  • Assisting in the maintenance of accurate inventory records.
  • Assisting with inventory counts, including but not limited to preparation, counting, data entry and recounts
  • Processing transfers to/from dispensary stock..
  • Maintaining the stockroom and receiving area in a neat and organized manner to ensure easy and safe access to merchandise.
  • Processing outbound inventory shipments, including defective or damaged merchandise to vendors.
  • Ensuring that goods return orders are processed and credit notes are received from vendors and attached to goods return orders before dispatch to Finance Department for all returns to Vendors..
  • Assisting with vendor management by providing delivery service reports, vendor fulfillment reports and any other relevant data.
  • Assisting on the sales floor and restocking of retail shelves as needed.

  • POSITION REQUIREMENTS

    • Five (5) O level passes, including Mathematics and English.
    • One (1) year’s relevant experience in a similar position.
    • General knowledge of the principles of inventory and warehousing.
    • Strong communication and interpersonal skills
    • Service-oriented
    • Computer literate and intermediate to advanced proficiency in the use of Microsoft Office.

JOB SUMMARY

  • The role requires the incumbent, under the direction of the Store Manager, to be responsible for the day-to- day management of the retail store operations.

Type of Job:
Permanent/Full Time

KEY RESPONSIBILITIES

  • Under the direction of the Store Manager oversees the operations of the retail store, opening/closing/rosters/changing shifts.
  • Supervises retail staff, among which includes persons on the shop floor and inventory.
  • Implements and executes the Company’s policies and procedures in respect of cash management, store security and inventory shrink/damages/expiries control.
  • Supervises and executes the inventory process including receiving, stocking, pricing, returning and transferring of merchandise.
  • Participates in Store’s quarterly stock counts, investigating and analyzing variances and ensuring areas of improvement are addressed successfully.
  • Upkeeps inventory management standards including proper housekeeping of all inventory and inventory related areas. Ensures products are clean and ready to be displayed.
  • Performs and supervises replenishment and merchandising according to planograms, ensuring the implementation, sets, resets and revisions.
  • Maintains health and safety measures and store's cleanliness.
  • Ensures pricing is correct and price tags are always accurate and visible to customers.
  • Works on store displays and executes all store specific promotional and marketing programs as directed.
  • Under direction of Store Manager works with the store team towards the achievement of monthly, quarterly and annual sales, and profitability and other financial and non-financial targets.
  • Greets customers and offer assistance with products and services.
  • Resolves customer complaints and helps respond to customers' special needs.
  • Monitors and analyzes the customer service provided by staff and offer feedback, coaching and training.
  • Identifies opportunities for improvement and recommends and implements these changes for operational and customer service improvement.

  • POSITION REQUIREMENTS

    Education/Training/Experience:

    • Undergraduate Degree or professional certification in Business Management or a related field of study.
    • Two (2) years' relevant work experience in a retail environment.
    • At least one (1) year experience using inventory management systems.
    • Intermediate level in Microsoft Word, Excel and Power Point.

If applying for a vacancy PLEASE DO NOT FILL OUT THE CONTACT FORM ON THIS WEBSITE.
Interested individuals must email résumés and all applicable information to the Human Resources Manager - This email address is being protected from spambots. You need JavaScript enabled to view it.
Supported file formats are:- Microsoft Word format (.doc, .docx), rich text format (.rtf), Adobe Acrobat (.pdf) and plain text. (.txt)